Effective Date: July 10th, 2025
Xzone (operated by M&Y Amusement Inc.) is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you sign
a waiver, make a booking, or complete a payment online.
1. Information We Collect
We may collect the following types of personal information:
Identification Information for Waiver: Full name, date of birth, phone number, and email address
(collected during booking or waiver completion).
Payment Information: Payment method details, processed securely through third-party platforms
for any online or phone transactions.
2. How We Use Your Information
Your personal information is used strictly for operational, legal, and safety purposes:
To manage reservations and confirm bookings.
To process payments and issue receipts.
Ensure safety through waivers and emergency contact, and for legal validity.
To comply with applicable laws and defend our legal rights.
We do not use your personal information for marketing unless you provide explicit consent.
3. Consent
By providing your information, signing a waiver, you consent to our collection, use, and limited disclosure
of your personal data as described in this policy. Refusal to provide required information may result in denial
of service, as waivers are mandatory to participate in our interactive game rooms.
4. Sharing Your Information
We do not sell or rent your personal information.
We do not share your information with third parties except when required by law (e.g., legal investigations).
5. Your Rights
Under Canadian privacy law, you may:
Request access to your personal information.
Request corrections or updates.
Request deletion of data, unless we are legally required to retain it (e.g., waivers for liability).
Please note: Some requests may be denied if fulfilling them would compromise our legal or operational obligations.
6. Data Storage and Security
We employ industry-standard safeguards to secure your data against theft, misuse, or unauthorized access.
Personal information from waivers is securely stored via WaiverSign, with access limited to trained and authorized
personnel only. We regularly review and enhance our data security practices.
7. Children’s Privacy
Minors under 18 must have a parent or legal guardian complete and sign their waiver. We do not knowingly collect
data from children without verified adult consent. Any unauthorized submissions by minors will be deleted upon discovery.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us (email only):
Email: service@xzones.ca
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